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    An introduction to reference services in academic libraries /
    New York : Haworth Information Press, c2006.
    Subjects
  • Academic libraries -- Reference services.
  •  
  • Academic libraries -- Reference services -- United States . Case studies.
  •  
  • Reference services (Libraries) . Problems, exercises, etc.
  • URL: 
    Table of contents http://www.loc.gov/catdir/toc/ecip0610/2006008061.html
    Description: 
    xxii, 194 p. : ill. ; 22 cm.
    Series: 
    Haworth series in introductory information science textbooks
    Bibliography: 
    Includes bibliographical references and index.
    Contents: 
    Development, implementation, and assessment of a virtual information literacy tutorial on an urban campus / Valeda Frances Dent -- Reference triage at the Medical University of Ohio : just-in-case to just-in-time at the Mulford Library / Marlene A. Porter, Jolene M. Miller -- Marketing library services to young male faculty / Mary Mee -- Relational reference : a challenge to the reference fortress / John E. Holberg -- Virtual reference : answering patrons' questions electronically / Christopher Nelson Cox -- What they don't teach you in library school : experience is the real teacher / Tammy S. Guerrero -- Occasional occurrences at Owl Creek University / Debra Cox Rollins, Rusty Gaspard -- Uninvited change : the Governors State University Library's evolving reference and technology desk / Paul Blobaum -- Common queries / Marilyn Schoot-Castle -- Models for measuring and evaluating reference costs / Matthew R. Marsteller, Susan Ware -- Customer survey / Miron Stenche -- The diverse librarian / Paula M. Smith -- Academic librarian as the Rodney Dangerfield of university faculty : "I get no respect" / Tammy S. Guerrero -- The teaching portfolio : explaining what we do so well / Mark L. McCallon -- The glass of fashion : librarianship for the twenty-first century / Susan Swords Steffen, Michael J. Bell -- Frames of reference : considering the meaning of reference--its origins, present, and future / Linda Loos Scarth -- Serving unusual patrons in the library / James Langan -- The academic librarian / Paula M. Smith.
    Added Author: 
    Connor, Elizabeth, MLS.
    ISBN: 
    078902957X (alk. paper)
    9780789029577 (alk. paper)
    0789029588 (pbk. : alk. paper)
    9780789029584 (pbk. : alk. paper)
    Control #: 
    ocm64896118
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    Copy/Holding information
    LocationCollectionCall No.Status 
    Brooklyn CampusBrooklyn Reference DeskZ675.U5 I598 2006Checked InAdd Copy to MyList
    C.W. Post CampusC.W. Post Main CirculationZ675.U5 I598 2006Checked InAdd Copy to MyList
    Brentwood CampusBrentwood CirculationZ675.U5 I598 2006Checked InAdd Copy to MyList

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